Frequently Asked Questions


In Partnership With

1. Port opening Times

Port of Tyne (North Shields)
Destinations to:
  • Amsterdam

Monday - Friday 0700 - 1800 hrs
Saturday - 0800 - 1200 hrs
Sunday - Closed

Port of Tyne ( South Shields)
Open: 24 hours

Port of Sunderland
Open 24 hours

2. Ferry Arrival and Sailing Timetables

Port of Tyne (North Shields)
DFDS Seaways

Port of Tyne ( South Shields)

Port of Sunderland
Sailing Timetable - Sailing times are dependant on the tides.

3. Overnight Lorry Parking at the Ports

Port of Tyne (North Shields)
Parking in the terminal compound is not allowed overnight. Any overnight parking will only be authorised in the short stay car parking area if the driver disembarking the ferry has run out of time or if the driver is waiting for the next ferry.

Port of Tyne ( South Shields)
Parking ovenight is not allowed on the site.

Port of Sunderland
Parking allowed in parts of the port (see security).

4. When to use the A19 or A1 as an approach Route?

In general it would be appropriate to use the A1 if the deliveries are to be on the west side of Tyne and Wear. When delivering to the east side the A19 is generally the most appropriate route. There are additional costs to the A19 route across the River Tyne of a toll for HGV vehicles through the Tyne Tunnel. A TT2 permit is available as a cashless payment option with a 10% discount. Drivers paying by cash cannot use copper coins.

Vehicle Cash TT2 Permit
Vehicle with 2 axles and height less than 3 metres or articulated vehicle with tractor height less than 2 metres and trailer height less than 3 metres £1.70 £1.53
Vehicle greater than 3 metres high or with more than 2 axles and height greater than 2 metres £3.30 £2.97

5. Where are the Intermodal Freight Terminals?

Port of Tyne is the only intermodal rail freight terminal in Durham, Northumberland or Tyne and Wear. See website for details.

6. Where are the Chemical Tanker Washing Sites?

Olympic Tankwash (Billingham)
New Road, Billingham
TS23 1LE

Click here for location map
Isotank Group (Redcar)
Limerick Road, Redcar
TS10 5JU

Click here for location map

7. Where do I find Vehicle Repairers?

Volvo Truck & Bus Centre
Kitty Brewster Industrial Estate,
Ennerdale Road,
NE24 4RD,

Tel 01670 359 999
Volvo Truck & Bus (North) Ltd
Crowther Rd,
Washington ,
 Tyne and Wear
NE38 0AQ

Tel: 0191 415 1111
Bell Truck and Van (Mercedes)
Bellway Industrial Est,
Whitley Road,
NE12 9SW

North East Truck & Van Blaydon Chainbridge Road,
Tyne & Wear,
NE21 5TR

0191 414 3333
Tel 0191 414 0850
Scania Britain Ltd
Mylord Crescent,
Newcastle Upon Tyne,
Tyne And Wear,
NE12 5UW,

Tel 0191 256 1900
Chatfields DAF Birtley
Drum Road,
Barley Mow,

M A N Tyne Tees,
Team Valley Trading Estate, Gateshead,
Tyne and Wear,
NE11 0RQ,

Tel: 0191 4211 111

8. Where are the nearest information points?

An electronic Truck Information Point (TIP) is available at the Durham Roadchef Services on the A1(M) Junction 61.